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Cloud Classic FAQ
Frequently Asked Questions
Compute Classic is an Infrastructure-as-a-Service solution that provides on-demand, scalable compute resources—virtual machines with the required networking and storage resources—in the public cloud.
You can subscribe to the following Compute Classic offerings:
See the price listhere.
For information on the billing of Oracle Cloud Infrastructure, see the Billing Guide.
The following table summarizes the feature differences between the Compute Classic and Dedicated Compute Classic offerings:
An OCPU is defined as the CPU capacity equivalent of one physical core of an Intel Xeon processor with hyper threading enabled. For Intel Xeon processor each OCPU corresponds to two hardware execution threads, known as vCPUs.
Compute Classic is compatible with several operating systems. Some images are provided by Oracle, and some are provided by Oracle partners.
You can, of course,build your own imagefrom scratch.
Oracle provides licenses for Windows instances on Compute Classic deployed from the Oracle Cloud Marketplace. When you use a Windows image from Oracle Cloud Marketplace, the terms and conditions for using the image are displayed. You must read and accept those terms before you can create a Windows instance.
Yes, you can use License Mobility through Software Assurance to use licenses for other Microsoft products on your Windows instances. Seehttps://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-license-mobility.aspx
You may bring a custom Windows image to the Compute Classic when you use your own license, as described below. You may not use a Compute Classic provided license in your custom Windows image at this time.
Oracle provides support for the operating system on Windows instances. Oracle doesn’t provide support for any other Microsoft products or any third-party or open-source applications that you deploy on your Windows instances.
Review the table below to determine which offering best meets your licensing requirements.
*Subject to Microsoft’s Terms and Conditions.
**Application licenses may require License Mobility through Software Assurance when running on Oracle Cloud Infrastructure Classic Windows Server Instances. Questions about your licensing rights should be directed to Microsoft or your Microsoft reseller.
Note that when bringing your license to Compute Classic you are solely liable for meeting your licensing obligations with Microsoft.
Oracle Database Backup Service is a secure, scalable, on-demand solution for storing Oracle Database backups in Oracle Cloud.
Oracle databases are backed up to Oracle Database Backup Service using the Oracle Database Cloud Backup Module. The module is available from Oracle Technology Network (OTN) and is tightly integrated with Recovery Manager (RMAN), so you can continue to use familiar RMAN commands for backup and restore operations.
Oracle Database 10g Release 2 (10.2) and later can be backed up to Oracle Database Backup Service. The Oracle Database Cloud Backup Module can be installed on 64-bit Linux, Solaris, SPARC, HP-UX, AIX, zLinux, and Windows operating systems.
Download the module from OTN:http://www.oracle.com/technetwork/database/availability/oracle-cloud-backup-2162729.html
Data stored using Oracle Database Backup Service is automatically replicated to three separate physical machines in the same data center. This triple mirroring prevents data loss in the event of hardware failure.
Use RMAN to encrypt your backup before it’s sent to Oracle Cloud. Keys are kept locally at your site, not in the cloud. Encrypted backups are securely transferred and stored in the cloud.
When you subscribe to Oracle Database Backup Service, you’ll purchase the amount of storage capacity that you want. This storage capacity limit cannot be exceeded, but you can quickly increase the limit by purchasing more capacity on demand.
You can access detailed metrics from the My Services dashboard. Click the service name to display the details page for the service, and then click the Metrics tile to see usage data.
RMAN is the primary interface for this. You can specify retention policies, perform cross-checks, and delete backups using standard RMAN commands.
Yes, HCC backups are supported and the backups remain compressed at rest in Oracle Cloud.
Oracle’s Corente Cloud Services Exchange (Corente CSX) is a cloud-based software- defined networking (SDN) service that enables distributed enterprises to deliver trusted connectivity services to and from any location with less complexity, in significantly less time, and at a greatly reduced cost, when compared to more traditional approaches. The Corente Services Gateway (CSG) is a distributed virtual appliance located at the network edge that provides secure endpoints for virtual private networks over any IP networks with zero-touch installation. A Corente Services Gateway is installed at each branch or partner location, and creates a secure end-to-end connection for application traffic. The Corente Services Gateway also maintains separate out-of-band connections with the Service Control Point (SCP) centralized service management platform that provides secure policy-based service brokering, mediation, virtual network orchestration, monitoring, administration, and logging.
If you are concerned about the security of your data that is traversing over the public internet all the way from your Data Center to Oracle Cloud Infrastructure, you must use VPN for Compute Classic. It is available for Oracle Cloud Infrastructure Compute Classic, DBCS and JCS services.
A Corente account will be created and emailed to you once you purchased Oracle Cloud Infrastructure Compute Classic, DBCS or JCS services.
Yes, multiple gateways can be configured to interconnect with multiple other gateway locations.
Yes, it uses standard IPSec.
VPN for Dedicated Compute Classic is hardware VPN solution for the Dedicated Compute Classic only. VPN for Compute Classic is a VM based VPN solution for general purpose compute, DBCS, JCS etc.
You can install Corente Services Gateways on the following virtualization platforms:
Currently, third-party VPN appliances will not work with the Corente service. VPN endpoint locations will need to install a Corente Services Gateway.
You can use the same Corente Services Gateway for multiple IaaS and PaaS services as long as it is in the same compute zone say us2-z23. It is highly recommended that you use different Corente Services Gateways for each services.
FastConnect Classic provides you access to your Oracle Cloud IaaS and PaaS services over a direct connection from your premises or colocation facilities. This service provides a direct and deterministic path from your network to Oracle Cloud services, so your data is not transported over the public Internet. This delivers consistent performance, dedicated bandwidth, and controlled or reduced latency. Oracle Cloud Infrastructure FastConnect Classic is offered in two variations to suit the needs of every enterprise and provide the optimal solution for different use cases:
Contact your Oracle Sales representative to identify the solution that suits your requirement.
FastConnect Classic with Standard Edition service model provides you access to your Oracle Cloud IaaS and PaaS services using a direct connection from your premises or colocation facilities. With this service, you can connect your network edge routers directly to the Oracle edge routers and route traffic to and from Oracle Cloud using the BGP protocol. This service provides a direct and deterministic path from your network to the Oracle Cloud IaaS and PaaS services, so your data is not transported over the public Internet. This service delivers consistent performance, provides dedicated bandwidth, and renders controlled or reduced latency.
FastConnect Classic with Partner Edition service model is offered through a partner, such as an IP VPN, MPLS VPN network service provider, or data center exchange provider. This provides you a simple and standard method of connecting with Oracle. It uses the Border Gateway Protocol (BGP) to exchange routing information with your network through the partner. This enables you to access your Oracle Cloud IaaS and PaaS services over a more direct path as an alternative to using the public Internet. SeeAbout the ServiceinFastConnect Classic Partner Edition.
Establishing a direct connection from your premises to Oracle Cloud services helps in the following ways:
SeeConnectivity Options for the Service.
Using FastConnect Classic with Standard Edition service model, you can connect your edge routers directly to the Oracle edge routers in a specific data center location and establish a BGP peering session directly with Oracle. FastConnect Classic Partner Edition, your connectivity to Oracle Cloud services is provisioned through a partner, such as Equinix Cloud Exchange or MPLS VPN providers.
FastConnect Classic supports access to Oracle Cloud IaaS and PaaS services. Not all listed Oracle Cloud services are supported in each city. Contact your Oracle Sales representative for information about the Oracle Cloud services that you can access in your city. For the complete list of Oracle Cloud IaaS and PaaS services, seehttps://www.oracle.com/cloud/.
For the most up-to-date listing of where this service is available, contact your Oracle Sales representative.
It is not mandatory for your data center to be colocated with an Oracle data center. However, you must connect to the Oracle data center in the city where your Oracle Cloud Service is provisioned. This is achieved using fiber cross connects when you are colocated with the Oracle data center.
Yes. You can still use the service by using a regional carrier or network service provider to extend your network from your premises or datacenter to the Oracle data center. Contact your network service provider to order an Ethernet private line in the appropriate city where your Oracle Cloud service is provisioned.
No. You must work with your network service provider to order the necessary private line from your premises to the Oracle facilities.
Contact your Oracle Sales representative to order the service. SeeOrdering FastConnect Classic.
You require network equipment capable of supporting layer-3 routing using the Border Gateway Protocol and VLAN tagging using 802.1Q.
FastConnect Classic with Standard Edition service model is set up to ensure high availability. When you order this service, Oracle provisions two redundant ports for you to connect to. To achieve end-to-end redundancy from your network edge and to obtain the service level agreement (SLA) of 99.9%, you must order redundant circuits or lines from your network service provider along with separate physical cross connects to the Oracle edge routers from redundant routers in your network. You must also establish two redundant BGP peers. It is not mandated to set up two physical cross connects, but you forfeit the SLA of 99.9% if you only have one physical cross connect and one BGP peer.
After receiving the configuration information from Oracle, establish logical connectivity and set up BGP routing configurations on your edge routers. Complete any additional configurations within your environment to manage the traffic flow across FastConnect Classic with Standard Edition service model. Oracle advertises its IPv4 prefixes over the BGP peer with your routers and you’ll need to accept those prefixes and configure the required priority for the traffic to specific end points for your services over the FastConnect Classic peer with Oracle.
Yes. You can use a pre-shared key for the BGP session while setting up the connection.
No. You must advertise publicly routable IP addresses over your peering session with Oracle.
This is reviewed and approved by Oracle on a case-by-case basis. You must submit the request through the Oracle Account team. While submitting the request, provide information about who owns the public prefixes and the business reason for using them.
You can advertise a maximum of 200 IPv4 prefixes over the BGP peering for FastConnect Classic with Standard Edition service model.
If you have configured redundant connections from your network edge to the Oracle data center and only one of your links fails, you won’t lose connectivity. If both your links to the Oracle data center fail, you won’t be able to use FastConnect Classic with Standard Edition service model till the connectivity is restored.
You’ll need to establish and test the appropriate configurations on your routers to ensure that you will not lose connectivity if a link fails.
Even if both your links to FastConnect Classic with Standard Edition service model fail, you won’t lose access to Oracle Cloud services as they’ll still be available through the public Internet. You can reconfigure your routers to route traffic related to your Oracle Cloud IaaS and PaaS services through the public Internet.
You’ll need to establish and test the appropriate configurations and procedures to ensure uninterrupted access to your Oracle Cloud IaaS and PaaS services over the public Internet even when both your links to FastConnect Classic fail.
Yes. FastConnect Classic with Standard Edition service model is configured as active-active for the two links. Both BGP sessions on the two links are up and active and can pass traffic at any time to provide high availability. You must configure your BGP routing to pass traffic through only one link at a time. You should also set your BGP local preference so traffic back to FastConnect Classic is routed to the primary link. The secondary link is used only if the connection through the primary link or router fails.
No. The FastConnect ID that you receive when FastConnect Classic is provisioned is valid for a redundant pair of connections at a location.
No. Layer-2 connectivity into FastConnect Classic is not supported.
An Autonomous System Number or ASN is used in the Internet to identify either a single network or a group of networks managed and controlled by a common network administrative entity (which could be an Internet Service Provider, a business enterprise, an institute for example). An autonomous system is a routing domain that is managed by the network administrator of that domain. The autonomous system is assigned a globally unique number that is referred to as the Autonomous System Number (ASN). Seehttp://www.iana.org/assignments/as-numbers/as-numbers.xhtml.
The ASN for Oracle Cloud Infrastructure is currently AS7160.
The FastConnect ID is created when your FastConnect Classic service is ordered. Contact your Oracle Sales representative to get your FastConnect ID.
No. You must order FastConnect Classic with Standard Edition service model at the location where your Oracle services are provisioned and connect through the Oracle data center at that location.
If you have Oracle Cloud IaaS and PaaS services provisioned in multiple locations, you’ll need to establish FastConnect Classic connection at each of the locations where your services are provisioned. For example, if you have services at both Chicago and Ashburn, you must order and provision FastConnect Classic connections at both locations. Contact your Oracle Sales representative for information about the Oracle Cloud services that you can access in your city.
The connections speeds available on the Oracle routers are 1 Gbps and 10 Gbps. However, the service features and connectivity options are constantly upgraded. Contact your Oracle Account team to obtain more information and updates.
You can select different speeds for FastConnect Classic with Standard Edition service model connections that are provisioned in different cities or locations. For example, if you provision an FastConnect Classic with Standard Edition service model connection at Chicago and another at Ashburn, you can pick 10 Gbps for one location and 1 Gbps for the other location based on your requirements.
Yes. You can provision FastConnect Classic with Standard Edition service model at one location and provision FastConnect Classic Partner Edition at a different location based on your requirements. Contact your Oracle Sales representative for information about the Oracle Cloud services that you can access in your city and which service you can use in each city.
No. FastConnect Classic with Standard Edition service model provides the ability to route your traffic to and from Oracle without having to traverse the public Internet but it is not an IPSec VPN tunnel.
Yes. You can establish an IPSec VPN tunnel to Oracle after you establish direct connectivity using FastConnect Classic with Standard Edition service model. For more information about establishing an IPSec VPN channel from your data center, seeConnecting to Instances in a Dedicated Site Using VPNinUsing Oracle Compute Classic.
No. You can establish an IPsec VPN tunnel to provide an extra layer of security and is not a mandatory requirement. If you are accessing Dedicated Compute Classic services through FastConnect Classic Partner Edition, you must use IPsec VPN tunneling to extend your on premise private network.
It is an object storage solution that enables businesses to securely and reliably store files and unstructured data in the cloud. Data can be stored or retrieved, at any time, from any device connected to the Internet.
Oracle Cloud Infrastructure Archive Storage Classic is part of metered Object Storage Classic. It provides storage for applications and workloads that require long-term retention at the lowest price in the industry today.
As a “deep cloud” archive, the Archive Storage Classic is ideally suited for infrequently accessed large-scale data sets such as corporate financial records, medical and pharmaceutical archives, cultural preservation content, insurance records and digital film masters.
Data can be stored and retrieved to and from Object Storage Classic through both a RESTful web service and a Java library.
Both Oracle and third party backup applications can be used to access and manage stored data.
As soon as data is stored in the Object Storage Classic, it is automatically replicated 3 times to separate machines within the same data center. This automatic mirroring prevents data loss caused by hardware failures.
Access to data is based on user roles. Account administrators can create custom user roles in their Identity Domain and those roles can be used to assign read-only or read/write privileges to containers. Service administrators can also set containers to be publicly readable if required.
Users may encrypt their data before storing it as an object on the Object Storage Classic by using the Java library. Object data can be encrypted with a 2048-bit RSA key pair provided and managed by the customer.
For non-metered Object Storage Classic accounts the buyer must specify how much storage capacity is required. Users of the Service Instance cannot store more data than originally purchased. At any time, the buyer can increase a service instance’s storage capacity.
For metered Object Storage Classic accounts (which are part of Oracle Cloud Infrastructure) users of the Service Instance can store as much data as they wish as long as the account is in good standing. Buyers will be charged for usage on a regular basis.
Files of any size can be uploaded to the Object Storage Classic. A single object in Object Storage Classic can be as large as 5GB. To store files larger than 5GB, simply segment the original file into sizes of 5GB or less and upload the segments following a defined naming convention. Then create a new manifest object to represent all of the pieces of the original file. The resulting file can then be downloaded as a single file and is identical to the original file.
Yes. Individual objects can be scheduled for deletion. See the documentation for more details.
Non-metered subscriptions have resource quotas limits for each month. When resource usage during a given month exceeds the resource quota limits, the subscription is billed in arrears at the end of the month. To understand your non-metered subscription’s resource quota limits and usage please log in to MyServices.
To prevent your non-metered subscription from being charged overages reduce the monthly resource usage to stay within the bounds of your subscription’s resource quota limits.
Non-metered subscriptions may select a replication policy which replicates data to a georeplication data center. Depending on your non-metered subscription’s resource quota limits additional charges may apply. To understand your non-metered subscription’s resource quota limits and usage please log in to MyServices.
The non-metered subscription will be billed for the sum of the capacities used in both data centers. For example, if you purchase 4TB of storage capacity and you select a replication policy which replicates data to a georeplication data center then you will have 2TB of usable storage capacity across both data centers (2TB + 2TB = 4TB). The non-metered subscription will also be billed for the data transfer from the primary to the georeplication DC. For example, if you select a replication policy which replicates data to a georeplication data center and you upload 300GB to your account then you will be billed for 300GB of Outbound Data Transfer to another DC.
Oracle Cloud Infrastructure Storage Software Appliance is a cloud storage gateway that helps you bridge your on-premises environment with Oracle Cloud Infrastructure. Using Storage Software Appliance, any applications that can store data on an NFS target can easily and seamlessly move data to Oracle Cloud Infrastructure Object Storage without having to first modify the application to uptake the REST APIs. Storage Software Appliance exposes an NFS mount point, which can be mounted to any host that supports NFS v4 client. Storage Software Appliance performs the NFS to REST API translations for you. A local configurable cache enables asynchronous and optimized movement of data to the cloud to work around poor and/or flaky internet connectivity issues. Local cache also improves latency when reading data from the cloud, since frequently accessed data is cached locally. Each Storage Software Appliance NFS mount point maps to an object storage container/bucket. The NFS interface lets you use the traditional file system commands to interact with cloud storage. Since Storage Software Appliance keeps track of object metadata, data written to object storage using the Storage Software Appliance must always be read back using Storage Software Appliance.
Using Storage Software Appliance you can easily move data generated by traditional applications (that work with file system protocols like NFS) to object storage without first having to modify the application to integrate with the REST APIs. Storage Software Appliance helps open up bottomless cloud storage to traditional on-premises applications, which previously could not take advantage of the seamless scalability, durability and cost efficiency of cloud storage.
No, Storage Software Appliance must not be used as a general-purpose network attached storage. Though Storage Software Appliance is in many ways a virtual file system, its primary function is data movement to the cloud. It’s not built to handle transactional workloads that a full-featured file system would be expected to handle.
Storage Software Appliance is an efficient tool to move data from your on-premises datacenter to the cloud. You can effectively use Storage Software Appliance to copy backup/archive data to the cloud, especially when the backup/archive application does not integrate natively with the Oracle Object Storage. Storage Software Appliance can also be used to move data from on-premises filers to object storage, leveraging the ‘rsync’ utility.
General purpose network storage- Storage Software Appliance isn’t a general purpose storage filer, it must not be used as a replacement for traditional network storage appliances.
File sync and share– Though Storage Software Appliance is an effective data mover, it’s not a replacement for file sync and share services. You must evaluate Oracle services like Oracle Document Cloud service if you wish to use a file sync and share functionality.
Content collaboration- Storage Software Appliance does not support multiple appliance instances simultaneously reading from and writing to a single object storage container/bucket. It must not be used as a tool for distributed teams to collaborate on creating and managing content.
Frequently modified files– If you expect your data to be modified very frequently, you must not use the storage software appliance. This is because when data is modified the content is first read from object storage (if not present in storage appliance cache). The modified data is then uploaded as a new object. Thus data that is frequently modified result in substantial inefficiency, both in terms of consuming upload/download bandwidth and capacity utilization.
Storage Software Appliance is free for use. Anyone with access to Oracle Cloud Infrastructure Object Storage or Object Storage Classic can freely use the service to move data to the cloud.
You can download Storage Software Appliance fromhere. To install Storage Software Appliance you’ll need to provision a server with the following minimum hardware/software:
Follow theinstallation guideto install Storage Software Appliance. Once installed, you can start configuring the Storage Software Appliance filesystem using theconfiguration guideand thenmountthe filesystem. You can now start using Storage Software Appliance to move data seamlessly to the cloud.
Storage Software Appliance supports NFS v4.
No, Storage Software Appliance currently does not support a windows operating environment.
Storage Software Appliance can be used to replicate data from any storage as long as the NFS client that is performing the data copy can facilitate it.
When you create a filesystem on Storage Software Appliance, an object storage container/bucket with the same name as your filesystem is created on the object storage target, in the region of your choice. Once a file system is created, Storage Software Appliance completely manages your data in the object storage container/bucket for you. You only need to directly interact with the local file system using normal file system commands.
No, you do not need to use any Object Storage APIs to use Storage Software Appliance. Storage Software Appliance performs the NFS- REST API translation for you.
Storage Software Appliance supports the following platforms:
Yes, you can run Storage Software Appliance in an Oracle Cloud Infrastructure compute instance, using the sameinstructionsas you would if were installing the product on premises.
Yes, you can install Storage Software Appliance with the following Storage Software Appliance-Cloud Distributioninstructions.
Storage Software Appliance is supported in all available Oracle Cloud Infrastructure and Oracle Cloud Infrastructure Classic regions.
No, Storage Software Appliance does not support compression and de-duplication.
Follow the documentation instructions postedhereto configure a file system. Before you create a filesystem, be sure to first create a cloud tenancy because you’ll need to supply the object storage endpoint and user credentials to create the filesystem.
You can sign up for Oracle Cloud Infrastructure or Oracle Cloud Infrastructure Classic Object Storage in the following ways:
Your Oracle sales representative can provide you information about the pricing options available to your company. Your sales representative will collect some information from you and initiate the registration process.
Yes, you can create multiple file shares per Storage Software Appliance instance. The available host resources dictate the upper limit on the max number of shares that can be supported by an Storage Software Appliance instance.
However It is recommended to have no more than four active file systems since they compete for resources.
There is no limit to the number of appliances can be used with a storage account or tenancy, however only one appliance instance can be created on a given host.
Yes, Storage Software Appliance can be installed behind a proxy server. To set the proxy server use the following command:
oscsa configure proxy https://::
Restart OSCSA: oscsa down; oscsa up. You can find more details in product documentationhere.
When you create a file system, unless you specify a compartment where you would like to create it, by default the container/bucket backing up the file system is created in the default ‘root’ compartment.
Storage Software Appliance uses local storage attached to the server (or virtual server) for hosting the filesystems and cache. Waterproof Vibrators written to a filesystem in the appliance are uploaded to the Object Storage container/bucket, with a portion of the file set maintained locally in the filesystem as a warm cache. The local cache of Storage Software Appliance serves two roles: ingest cache (upload/write buffer) and read cache. You can specify the maximum size for the read cache. The write buffer will use any remaining available space on the local storage volume and does not have a cache size setting. For optimal performance, reliability, and fault tolerance, consider the following guidelines when configuring the local appliance storage:
When a file system is created, a corresponding object storage bucket/container of the same name is created. When a file system name is specified which matches an existing container/bucket, the appliance will prompt the user to confirm that the file system (that might have been created by a different appliance instance) should be transferred to this appliance instance.
Data stored in the Oracle Cloud Infrastructure Object Storage is encrypted by default. Data is uploaded and downloaded from Oracle Object Storage over SSL endpoints using the HTTPS protocol. For Oracle Cloud Infrastructure – Classic, you have the option of encrypting the data on the client side. You can provide your own RSA asymmetric keys if you’ve enabled encryption for a filesystem. The symmetric key converts the data to a readable form called cleartext. If you lose the keys, you lose the data.
Asymmetric keys: There’s a single key pair for every instance of the appliance. The same key pair is used to encrypt information related to local configuration. If you provide an asymmetric key pair, then the key pair is used to encrypt or decrypt the specified filesystem database configuration items. Ensure that the asymmetric keys are backed up.
Symmetric keys: The symmetric key is stored within the local filesystem database. Each filesystem can have its own unique symmetric encryption key. The symmetric key is encrypted using the asymmetric key that’s stored locally on the disk.
At any time, you can download a tar.gz file containing the details of all the keys stored on the disk. Key rotation enables data recovery if the appliance fails at any time.
Rotating Keys in the Appliance
Yes, Storage Software Appliance supports user managed keys for client-side data encryption for Oracle Cloud Infrastructure-Classic. This feature is not currently supported on Oracle Cloud Infrastructure.
The file size is dictated by the maximum object size supported by Object Storage. For Oracle Cloud Infrastructure Object Storage limits, seeObject Storage Limits.
As long as the local cache is sized accurately, there is no upper bound on the amount of data that can be uploaded to object storage. However as a best practice file systems should not exceed 10M files.
No, data uploaded leveraging Storage Software Appliance must always be read using an Storage Software Appliance instance. This is because Storage Software Appliance maintains metadata about the uploaded data, which is a necessary to reconstruct the uploaded file from its constituent parts, stored in object storage.
No, Storage Software Appliance does not support multi-writer collaboration. Multiple Storage Software Appliance filesystems cannot map to a single object storage container/bucket.
Yes, you can use multiple cloud accounts to create multiple file system in any given instance of Storage Software Appliance.
No, we do not support multiple Storage Software Appliance instances mounting file systems that are backed by a common object storage container/bucket. We also do not support Storage Software Appliance in a ‘Read-Only’ mode.
To change the properties of a filesystem, log in to the management console, and click the name of the filesystem in the Dashboard pane:
After updating the filesystem properties, click Save.
The Storage Software Appliance console logs can be download by using the web GUI client:Download the console logs.
SeeRestoring Files From Archive Filesystem.
SeeTracking Restoration of All Files in an Archive FileSystem.
From the web GUI, the “Details” tab of the filesystem shows if the file system is backed up by an archive storage container/bucket.
If a file system is deleted/removed, the Oracle Cloud Infrastructure cloud container/bucket is left intact in the cloud. The file system can be restored by creating a file system with the same name in the same Oracle Cloud Infrastructure Classic identity-domain or Oracle Cloud Infrastructure tenancy.
If you want to permanently delete a file system including all data in the cloud there are two ways to accomplish this:
Storage Software Appliance allows file operations with byte-level granularity, such as append, re-write, over-write, and truncate. When a file is modified in an appliance filesystem, it results in a new version of the file being created and uploaded to the account.
When you create a filesystem, you can choose whether older versions of an object stored in the cloud must be retained whenever the corresponding file is updated or deleted in the filesystem.
Yes, if Delete Old File Versions is enabled, deleting data off Storage Software Appliance permanently deletes data from the ‘Object/Archive’ storage. If this feature is disabled, deleted files will be removed from the file system namespace on the appliance, but the corresponding objects will remain in the object storage container/bucket.
The number of objects in the cloud container/bucket will normally be larger than the number of files in the file system for a number of reasons including:
If version compaction is disabled (default) objects in the cloud are not deleted when a file is deleted. In this mode the file is removed from the file system namespace but the corresponding data object in the cloud is left intact, thus object count is unlikely to decrease. If version compaction is enabled and a file is deleted, the corresponding object in the cloud will also be deleted. The process for removing the object in the cloud runs periodically so there will be a delay (up to 24 hours) before the change is reflected in the object count.
The appliance will not commence uploading a new file or modified file until the file is closed. After a file is closed, the appliance allows a 1 minute settling time before queueing the file for upload. There may be a long list of files pending upload, thus it may be a while before it shows up in cloud container/bucket. Admin UI and/or diagnostics command may be used to check file upload status, but no reliable way to predict when it will actually be transferred to cloud.
Yes, “df” and “du” work with Oracle Cloud Infrastructure – Classic, but when using Oracle Cloud Infrastructure Object Storage these commands report a value ‘0’. This occurs because Storage Software Appliance is a file mover, there are no true filesystem size limits unless constrained by cloud account and/or bucket/container quota. Similarly, files are uploaded to the cloud as objects, there is no usage accounting like traditional filesystems.
If the cache reaches a near-full threshold, you can either wait for the cache contents to sync with Object Storage, or increase the cache size. The performance of a disk volume also degrades as it fills, due to fragmentation. To prevent either of these conditions from affecting the I/O performance, provision the volume such that it will never be more than 80% full.
If an Storage Software Appliance instance unexpectedly crashes due to software or hardware failures, you can create another instance and connect the filesystem to the object storage container/bucket that holds your file system data. Files that were buffered on the failed appliance but had not yet been uploaded will have to re-written to the recovered appliance.
If encryption was enabled in the Storage Software Appliance instance, then you will need to re-enter the RSA keys used in the previous instance.
If the filesystem was previously configured as an archive filesystem, then you must select Enable Archive for the same filesystem. You can mount the filesystem only after you select this option.
If the filesystem had write ownership in the previous appliance instance, ensure that the filesystem has write ownership in the new instance. To claim write ownership, you must reconnect the filesystem in the new instance.
The FileSystem: Claim Ownership window is displayed, prompting you to confirm whether the other appliance must be disconnected.
If you opt to proceed, then take necessary action, depending on the storage service:
The web GUI providesStorage Software Appliance system status.
There are a few things that you can do if your NFS calls are returning I/O errors:
If you are unable to connect to Oracle Object Storage, verify your object storage connectivity using cURL commands.
Oracle Cloud Infrastructure Classic URL authentication test:docs.oracle.com/en/cloud/iaas/storage-cloud/ssapi/Authentication.html
Make sure that when you create the file system, the mount point is exported using the command
docker exec oscsa_gw /opt/oracle/gateway/./nfs-exports.sh
IP network exchange enables the VM access on different IP networks. Security rules and ACLs may impact the access as well.
The configuration reference:docs.oracle.com/en/cloud/iaas/compute-iaas-cloud/stcsg/managing-ip-network-exchanges.html
Check if Storage Software Appliance is running:
If the appliance is not running, then start the appliance:
Make a note of the management console port number.
Creating OSCSA Volume Starting OSCSA [oscsa_gw:1.0] Management Console: https://myappliancehost.example.com:32771/. If you have already configured an OSCSA FileSystem via the Management Console, you can access the NFS share using the following port. NFS Port: 32770 Example: mount -t nfs -o vers=4,port=32770 myApplianceHost.example.com:/OSCSA_filesystem_name/local_mount_point
In the sample output,
-myApplianceHost.example.com is the appliance host name
-32771 is the management console port number
Ensure that you are using https if you have enabled SSL. By default, SSL is enabled.
Check your user credentials in your Oracle Cloud Infrastructure Object Storage Classic account and update them in the management console.
Check if Storage Software Appliance is running:
If the appliance is not running, then start the appliance:
Make a note of the management console port number and NFS port number.
Check if the appliance is running on docker on the appliance host.
Ensure that the NFS protocol is running:
sudo systemctl enable nfs-server
Check that the NFS port number in the output (from oscsa info) matches the port you’re using to connect to with your NFS client.
You can get support for Storage Software Appliance by contacting normal Oracle Support channels Oracle: